Get in Touch

If you have any questions or would like to schedule an appointment, we're here to assist you. Reach out to us through phone, email or our online contact form. Barolin Physiotherapy Services is committed to providing timely and thoughtful responses to your inquiries. Thank you for considering us for your healthcare needs. We look forward to connecting with you soon.

CANCELLATION POLICY 

To help us maintain high standards of service and ensure that appointment times are used effectively, we have implemented the following cancellation policy.

CANCELLATION AND NO-SHOW FEES:

·         Late Cancellation Fee: A fee will apply for cancellations made with less than 12 hours’ notice.

·         No-Show Fee: A fee will apply for appointments that are missed without prior notice.

EMERGENCY EXCEPTIONS:

We understand that emergencies happen, and exceptions may be made at the clinic’s discretion for circumstances such as medical emergencies or vehicle breakdowns. However, please note that last-minute work commitments, family obligations, changes in plans, or forgetfulness do not qualify as emergencies.

APPOINTMENT REMINDER:

Complimentary SMS reminders will be sent 48 and 24 hours before your appointment. However, it remains your responsibility to remember your scheduled time.

LATE ARRIVALS:

If you are running late, please give us as much notice as possible. While we will do our best to accommodate you, your appointment may be shortened if there is another patient booked immediately after you.

REPEATED CANCELLATIONS OR NO-SHOWS:

Repeated missed or rescheduled appointments may result in you no longer being able to book future appointments with us.

CONSIDERATION FOR OTHERS:

By giving us advanced notice if you are unable to attend, you allow us to offer that time to other clients who may be on a waiting list. Please be considerate of others in need of care.

By signing below, you acknowledge that you have read, understood, and agree to adhere to the terms of our cancellation policy. You accept financial responsibility for any applicable cancellation or no-show fees, which are not covered by compensable bodies and must be paid by the patient.